FAQs

What is KAGA Home?
KAGA Home is a premium home-wellness brand focused on posture, back health and ergonomic comfort. We deliver high-quality products for people who want to feel and live better.

Shipping

When will my order ship?
Orders are processed within 1–3 business days.

How long is delivery?

  • USA & Canada: 5–12 business days

  • UK & Ireland: 5–10 business days

  • Europe: 4–10 business days

  • Rest of World: 7–15 business days

Times may vary during peak seasons.

Do you offer tracking?
Yes — every order receives a tracking number once dispatched.

Orders & Payments

I didn’t receive a confirmation email. What do I do?
Check your spam folder. If it’s not there, email us at support@kagahome.com and we’ll resend it.

Can I change or cancel my order?
You can request changes within 12 hours after purchase.
After that, orders cannot be modified as they enter processing.

Returns & Refunds

Do you accept returns?
Yes — we offer a 30-day return policy for all eligible products.
Items must be unused and in original condition.

When will I get my refund?
Refunds are processed within 3–7 business days after we receive the returned item.

Product Questions

Are your products safe?
All KAGA Home products are tested for quality, durability, and safety.

Will this help with back pain?
Our products are designed to support posture, reduce tension, and promote comfort.
Individual results may vary.

Customer Support

How can I contact you?
Email: kagaasc@gmail.com
We reply within 24–48 hours.